Knowledge base
How-to articles and expert tips that show you how to find missing paperwork, preserve value, and keep your car's history complete.
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Many drivers assume there is a central online database where they can instantly look up a car’s full service history. Unfortunately, service records in the UK don’t work that way. While some servicing information is stored online, a large portion still sits within dealership systems, independent garage software or old paper files.
Article
A full service history (FSH) is one of the most valuable documents a car can have. It proves the vehicle has been maintained correctly, helps retain value, reassures buyers and supports warranty claims. But with a mix of paper books, digital records, invoices and independent servicing, many drivers are unsure what a complete history should actually look like.
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nderstanding whether your car has a full service history (FSH) is essential for protecting its value, supporting warranty claims and ensuring long-term reliability. Yet with records split across digital systems, garages and old paper invoices, many drivers aren’t sure whether their vehicle actually has a complete history — or only a partial one.
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When looking into a used car’s background or preparing documents for a warranty claim, understanding the reliability of service history sources is essential. Drivers often compare dealership records, which are seen as the official source, against third-party service history checks, which vary widely in accuracy.
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A car’s service history is one of the most important documents a vehicle can have. Whether you are buying a used car, preparing a warranty claim or simply keeping your own maintenance records in order, understanding what should be included in a service history is essential.
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Yes — in most cases, you can get a printed copy of your car’s service history from a dealership, especially if your vehicle was serviced within the main dealer network. Dealers have access to your car’s official digital service history, which can include servicing dates, mileage, repairs, warranty work and detailed maintenance logs.
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If you want to access a car’s full, accurate and verified service history, the most reliable source is always the authorised service centres that originally carried out the work. Main dealers and approved garages have access to your vehicle’s official digital service systems and are often the only places that can provide manufacturer-recognised servicing records.
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Checking a car’s service history is one of the most important steps when buying, selling or verifying a vehicle’s condition. Unfortunately, many UK drivers are surprised to discover that you cannot view a full service history online using just a registration number.
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When buying, selling or verifying a used car, one of the most important pieces of information you can obtain is its maintenance record. A clear record shows how the vehicle has been serviced over time, helps confirm mileage, highlights majo...