Updated: 23/05/2023
Terms of Service
1. Introduction
Welcome to CarServiceHistory.co.uk ("Website"). By accessing or using our Website and services, you agree to comply with these terms and conditions ("Terms"). Please read them carefully. If you disagree with any part, you must discontinue use.
2. Eligibility
You must be at least 18 years old to use this Website. By accessing our services, you confirm that you meet this requirement. We reserve the right to terminate your access if this is found to be untrue.
3. User Accounts
Registration: To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process.
Account Security: You are responsible for maintaining the confidentiality of your account details. Notify us immediately of any unauthorized access or breaches.
4. Service Usage
By using our services, you agree to act responsibly and in compliance with applicable laws. Unauthorized access, misuse, or any illegal activities are strictly prohibited.
5. Authorization to Act on Your Behalf
By using our service, you authorize CarServiceHistory.co.uk to act on your behalf to contact garages, service providers, or third parties to retrieve your vehicle’s service history. This may include sharing your vehicle’s registration and other supporting documentation (e.g., V5C) as necessary for the investigation.
CarServiceHistory.co.uk operates as an investigation service and cannot guarantee the successful retrieval of service history records, as this depends on third-party cooperation.
6. No Guarantee of Success
Service Limitations: Our service relies on third parties (e.g., garages) to provide information. We cannot guarantee that complete or accurate service records will be found. Results depend on the cooperation and responsiveness of these entities, which is beyond our control.
External Sales: We are not liable for any losses you may incur from reduced vehicle value, failed sales, or other financial transactions based on the information (or lack thereof) provided by our service.
7. Payment, Refunds, and Chargeback Policy
Service Fees: Fees for our services are non-refundable once an investigation has commenced, as we incur costs and allocate resources immediately upon starting the service.
Chargebacks: In the event of a chargeback, CarServiceHistory.co.uk reserves the right to pursue legal action to recover costs incurred, including but not limited to court fees and damages.
Refund Policy: Refunds may only be issued in limited circumstances, such as if a queue jump fee was not honored. Otherwise, all fees are non-refundable.
8. Confidentiality and Data Protection
We take privacy seriously. Information provided, including your V5C, will be used solely for the investigation and will be securely deleted upon case completion or cancellation. Your data will not be shared with unauthorized parties.
You have the right to request the deletion of your data in compliance with data protection laws. However, some information may need to be retained for compliance with legal and regulatory requirements.
9. Investigation Logs
All investigative actions, including communications with third parties, are logged. These logs are available upon request, ensuring full transparency in our investigation process.
10. Limitation of Liability
No Liability for Third Parties: CarServiceHistory.co.uk is not responsible for errors, omissions, or delays caused by third parties (e.g., garages or service providers).
No Liability for Losses: We are not liable for any loss of business, reduced sale value, or other financial impacts resulting from the information we provide.
Force Majeure: CarServiceHistory.co.uk shall not be liable for delays or failures resulting from circumstances beyond our control, including but not limited to acts of nature, governmental actions, or service interruptions.
11. Termination
We reserve the right to terminate or suspend your access if you violate these Terms, engage in unlawful activities, or misuse our services.
12. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved exclusively in the courts of the United Kingdom.
13. Changes to Terms
We may update these Terms from time to time. Continued use of our Website after changes are posted indicates acceptance of the updated Terms.
14. Contact Information
If you have questions or concerns about these Terms, please contact us:
Email: [email protected]
Website: https://pl.carservicehistory.co.uk