When buying a used car, one of the most valuable pieces of information you can obtain is its service history. A complete record can confirm regular maintenance, support mileage accuracy, identify major past repairs and highlight whether the car has been properly cared for.
But many buyers quickly discover that service history is fragmented. It doesn’t live in one central database, and most garages do not share records publicly. Because of this, people often look for companies that can provide verified vehicle service history reports for purchase.
This guide explains which service providers offer service history information in the UK, what they can and cannot supply, how accurate their reports are, and when a specialist investigation service — like CarServiceHistory.co.uk — is the only way to obtain true verified servicing data.
First: Is Full Service History Available from a Public Database?
No.
There is no public UK database where you can purchase the complete service history for a specific vehicle. Service records are privately held by:
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Dealerships
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Independent garages
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Manufacturer digital systems
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Previous owners
Because of this, all service history reconstruction requires permission, manual communication and verification — not instant downloads.
However, there are several service providers who offer useful vehicle information, and some can include limited servicing-related data. Let’s break down what each offers.
1. HPI Check – Limited Maintenance Indicators
HPI is the UK’s most trusted source for vehicle provenance checks, and their reports include:
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Outstanding finance
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Insurance write-off history
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Stolen status
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Mileage discrepancies
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MOT history integration
However, HPI does not provide detailed service history.
The only servicing-related data may include:
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Mileage trends indicating potential maintenance lapses
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MOT advisories that suggest past neglect
Useful, but not a verified service record provider.
2. Experian AutoCheck – Mileage & MOT Data Only
Experian offers a similar product to HPI, covering:
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Previous keepers
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Mileage anomalies
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Plate changes
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MOT history
Again, no service history is included, because Experian cannot access garage service records.
3. AA & RAC Vehicle Checks – Condition-Based, Not Service-Based
AA and RAC provide pre-purchase inspections and history checks. These can help identify whether a car appears well maintained, but they cannot retrieve past service documents.
Their inspections may highlight:
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Recent oil condition
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Brake wear
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Timing belt concerns
But they do not have access to dealership or garage servicing systems.
4. Manufacturer Digital Service Portals – Partial Records (Only for Registered Owners)
Some manufacturers offer limited access to their digital service systems, but only if you are the registered keeper:
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Mercedes Me (Digital Service Booklet summary)
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MyBMW / iDrive (digital service history)
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MyAudi (limited access)
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Volkswagen DSR (dealer-access only, not public)
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Land Rover OSH (dealer-access only)
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Toyota MyT (partial data only)
These services do not let buyers check history before purchase.
They also rely heavily on whether garages uploaded the data correctly.
5. Online Data Aggregators (CarVertical, AutoDNA, etc.) – Useful but Not Verified
Companies like CarVertical, AutoDNA, VINInspect and AutoCheck Europe use international data sources such as:
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Insurance database entries
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Auction records
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Stolen vehicle registries
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Mileage logs from connected systems
They sometimes show:
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Past mileage readings
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Occasional service-related entries recorded during inspections
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Emission tests
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Dealer maintenance summaries (in rare cases)
However:
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They do not contact garages
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They cannot obtain workshop invoices
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Their service information is not verified servicing data
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UK coverage is extremely limited
These platforms can be helpful for background checks, but they cannot replace true service history.
So — Who Does Offer Verified Vehicle Service Records for Purchase?
In reality… no automated online service can supply verified workshop service records in the UK.
Because this data is held privately, the only way to obtain genuine, confirmed servicing history is to manually contact the garages and dealerships who performed the work.
And that is the problem we solve.
How CarServiceHistory.co.uk Provides Verified Service Records
Unlike automated providers, our service involves real investigators contacting real garages. This is the only way in the UK to legitimately obtain verified service documentation.
Here’s how it works:
1. We contact garages, dealerships and service centres directly
We professionally request:
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Service dates
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Mileage recorded
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Details of work carried out
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Any digital uploads
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Missing entries
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Copies of invoices or job sheets (where available)
Because we are a specialist business, garages respond to us more reliably than they do to individual customers.
2. We retrieve verified history — not estimates
All records come from the garages themselves.
This can include:
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Digital service system confirmations
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Signed service documents
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Workshop invoice copies
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Email confirmations
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“No record found” verification
This is far more accurate than automated online reports.
3. We compile everything into a clear, structured report
Your report includes:
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Confirmed service entries
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Manufacturers involved
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Garages contacted
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Documents recovered
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Gaps and mileage progression
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Notes for warranty or resale
This becomes a professional record of the car’s servicing journey.
4. We do the work for you
Instead of calling dozens of garages, tracking down previous owners or guessing, you simply request a search — and we handle the rest.
Who Should Purchase Verified Service History?
Our verified service history service is ideal for:
Used car buyers
Ensure the vehicle was maintained correctly before completing the purchase.
Used car sellers
Maximise sale value by demonstrating confirmed maintenance.
Warranty claim preparation
Manufacturers often decline claims without evidence of servicing.
Mileage verification
Service records help confirm whether mileage is genuine.
Lease return or part-exchange
Dealers will reduce valuation if history is unclear or missing.
Final Answer: Which Providers Offer Verified Service Records?
Here is the clear breakdown:
| Provider | Offers Verified Service History? | Notes |
|---|---|---|
| HPI | ❌ No | Only MOT and background data |
| Experian AutoCheck | ❌ No | No access to garage systems |
| AA/RAC | ❌ No | Provide inspections, not history |
| CarVertical / AutoDNA | ❌ No | Aggregated data, not service records |
| Manufacturer apps | ⚠️ Partial | Only for current owners; often incomplete |
| CarServiceHistory.co.uk | ✅ Yes | The only UK service that contacts garages directly for verified records |
If you want genuine, confirmed service history, it must be manually retrieved — and that is exactly what we do.